Transform Your Travel Dreams Into Extraordinary Experiences

1. Agreement to Terms

By accessing and using Elite Travel Partners services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Elite Travel Partners provides luxury travel planning and concierge services. We act as intermediaries between clients and travel service providers including airlines, hotels, tour operators, and other vendors.

3. Booking and Payment Terms

Service fees are due upon agreement signing. Travel costs are billed separately with payment required before final bookings are confirmed. Cancellation policies vary by service provider and may result in fees or forfeitures.

4. Client Responsibilities

Clients must provide accurate information, valid travel documents, and comply with all destination requirements including visas, vaccinations, and health protocols.

5. Limitation of Liability

Elite Travel Partners liability is limited to the service fees paid. We are not responsible for acts, errors, omissions, or negligence of third-party service providers.

6. Dispute Resolution

Disputes will be resolved through binding arbitration under New York State law. These terms are governed by the laws of New York State.

Last Updated: December 2024

Information We Collect

We collect personal information necessary for travel planning including names, contact details, travel preferences, passport information, and payment details. This information is used solely for providing our services.

How We Use Your Information

• Planning and booking travel arrangements
• Communicating about your travel plans
• Providing customer support
• Processing payments
• Sending travel-related updates and offers (with consent)

Information Sharing

We share information with travel service providers (airlines, hotels, etc.) as necessary for bookings. We never sell personal information and only share data required for travel services.

Data Security

We use industry-standard encryption and security measures to protect your personal information. Payment processing is handled through PCI-compliant secure systems.

Data Retention

We retain personal information for as long as necessary to provide services and comply with legal requirements. Travel documents are securely archived for 7 years as required by law.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at [email protected] for data requests.

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand site usage and improve performance
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant travel offers (with consent)

Managing Cookie Preferences

You can control cookie settings through your browser or our cookie consent banner. Disabling certain cookies may limit website functionality.

Third-Party Cookies

We use Google Analytics and other trusted services that may place cookies on your device. These services have their own privacy policies governing cookie use.

Contact: For questions about cookies, email [email protected]

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

Elite Travel Partners respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe your copyrighted work has been copied and is accessible on our site in a way that constitutes copyright infringement, please notify our DMCA agent:

DMCA Agent:
Elite Travel Partners Legal Department
432 Park Avenue, Suite 1850
New York, NY 10016
Email: [email protected]

Required Information

Your notification must include:

• Physical or electronic signature of copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the infringing material on our site
• Your contact information
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authorization to act on behalf of copyright owner

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with the required legal elements as specified in the DMCA.

Last Updated: December 2024

General Data Protection Regulation (GDPR)

Elite Travel Partners is committed to protecting the personal data and privacy rights of individuals in the European Union in accordance with GDPR requirements.

Legal Basis for Processing

• Contract Performance: Processing necessary for travel service delivery
• Legitimate Interest: Business operations and customer support
• Consent: Marketing communications and optional services
• Legal Obligation: Compliance with travel industry regulations

Your GDPR Rights

• Right of Access: Request information about your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: Withdraw consent for consent-based processing

Data Processing Activities

We process personal data for:

• Travel planning and booking services
• Customer communication and support
• Payment processing and invoicing
• Legal compliance and record keeping
• Marketing communications (with consent)

International Data Transfers

Travel bookings may require sharing data with service providers globally. We ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable

Data Retention

Personal data is retained only as long as necessary for:

• Active service provision
• Legal and regulatory compliance (typically 7 years for travel records)
• Legitimate business interests (customer support, dispute resolution)

Contact Our Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Address: Elite Travel Partners DPO, 432 Park Avenue, Suite 1850, New York, NY 10016

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data properly.

Data Security Measures

• End-to-end encryption for data transmission
• Secure, access-controlled data storage systems
• Regular security audits and penetration testing
• Staff training on data protection principles
• Incident response procedures for data breaches

Last Updated: December 2024